Oryx Fibre
Privacy and Cookies Policy for https://oryxfibre.com/
Introduction
Welcome to Oryx Fibre’s privacy and cookies policy.
Oryx Fibre respects your privacy and is committed to protecting your personal data. This Policy will inform you as to how we look after your personal data when you visit the Website (regardless of where you visit it from) or otherwise buy our products and tell you about your privacy rights and how the law protects you.
1. Important information and who we are
Purpose of this Policy
This Policy is intended to explain how we collect and process personal data when individuals visit the Website, purchase our products and/or receive our services. This includes any data provided through the Website, and when you contact us in any way, as well as when you purchase our products and/or services.
You should read this Policy with any other privacy notice that we may give to you from time to time when we are collecting or processing personal data about you. Those privacy notices will ensure you are aware of how and why we are using your personal data. This Policy supplements the other privacy notices; it is not intended to override them.
This Website is not intended for children and we do not knowingly collect data relating to children.
We are a data controller
We are the data controller in respect of any personal data that you share with us, as part of your purchase of our products and/or services that we make available for you to buy through the Website or over the phone, or that we collect through you simply browsing the Website.
If you are buying our products/and or services through the Website or over the phone our Terms and Conditions will apply to that transaction.
If you have any questions about this Policy, or if you would like to exercise your legal rights under paragraph 12 below, please contact our data privacy manager using the details set out below:
Name of data privacy manager
Full name of legal entity: Oryx Fibre
Postal address: Livega House, 7 Luther Street, Windhoek, Namibia
Changes to the Policy and your duty to inform us of changes
We reserve the right to modify this Policy at any time, so please check for change notices on a regular basis. If we decide to change this Policy in a material way, we will post a change notice on the Website so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we have a legal basis to email you (as set out below), we will also email you to tell you that we have updated this Policy)
Making sure the information we hold about you is correct
It is important that the personal data we hold about you is accurate and current. Please get in touch if you think the personal data we hold about you needs to be updated during your relationship with us.
Third party information and links on the Website
The Website sometimes includes links to websites, plug-ins and applications owned or controlled by third parties. If you click on those links or enable those connections, third parties may be able to collect or share data about you, and they are not within our control. We are not responsible for their privacy statements. When you leave the Website, you should read the privacy notice of every other website or application that you visit.
2. The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
Website visitors
We may collect the following personal data from individuals who visit the Website:
- Identity Data – this includes your first name, last name, and identifier that you may provide when you correspond with us through the Website.
- Contact Data – this includes your email address and any telephone numbers that you may provide when you correspond with us through the Website.
- Technical Data – this includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website.
- Usage Data – this includes information about how you use the Website.
- Marketing and Communications Data – this includes your preferences in receiving marketing from us.
Customers
We may collect, use, store and transfer personal data about those who purchase our products and/or services:
- Identity Data – including title, first name, last name, and username or similar identifier.
- Contact Data – including billing address, delivery address, email address and telephone numbers.
- Transaction Data – including details about payments to and from you and other details of goods you have purchased from us.
- Technical Data – includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website if applicable.
- Profile Data – includes all data in relation to the account you create with us, such as your username and password (if applicable), purchases or orders made by you, your interests, preferences and feedback if applicable.
- Usage Data – includes information about how you use the Website and our products.
- Marketing and Communications Data – including your preferences in receiving marketing from us and our third parties and your communication preferences.
Aggregated Data
We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific Website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Policy.
Special Categories of Personal Data
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to, for example, cancel the service we are to provide to you, but we will notify you if this is the case at the time.
3. How is your personal data collected?
Website visitors
We use different methods to collect data from Website visitors including through:
Direct interactions
You may give us your Identity, Contact, Usage and Marketing and Communications Data by filling in forms or by corresponding with us through the Website. This includes personal data you provide when you:
- request information from us;
- contact us for any reason;
- request communications to be sent to you; or
- give us feedback.
Automated technologies or interactions
As you interact with the Website, we may automatically collect Technical and Usage Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie policy for further details.
Third parties or publicly available sources
We may receive personal data about you from various third parties as set out below:
- Technical Data from the following parties:
- analytics providers such as Google Analytics;
- advertising networks; and
- search information providers.
- Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
- Identity and Contact Data from publicly availably sources.
